Support & Help

Answers to the most common questions about using PadelTap on court. Need extra help? Email our team at support@padeltap.app and a real person will reply within one business day.

Apple Watch & Court Scoring

How do I start scoring on my Apple Watch?

Open the PadelTap watch app. Tap Start Match, select who serves first, and you're immediately on the scoring screen. Left half is US, right half is THEM. Tap either half when a point is scored.

What if I tap the wrong side by mistake?

Tap the Undo button in the top-right toolbar on your watch. PadelTap maintains an append-only event log, so you can undo backwards as many points as needed without corrupting the match score or serve rotation.

How does serve tracking work?

PadelTap automatically derives whose serve it is based on standard padel rules. A glowing neon ball beside the net line indicates whether the serve is from the deuce (right) or ad (left) service box.

Does my Apple Watch display turn off during play?

No. PadelTap starts a workout session (logged as a tennis/padel workout in Apple Health) that keeps the display awake mid-match, so you can score without having to twist your wrist.

iPhone Companion & Match Stats

Do I need my iPhone on court?

No. You can leave your iPhone in your bag or locker. Your Apple Watch tracks the entire match locally. When you get back to your phone, it syncs all points, momentum data, and HealthKit heart rate readings automatically.

What is the Momentum Wave?

The Momentum Wave visualizes the psychological flow of the match point-by-point. It highlights scoring runs, break points, and moments where the advantage shifted between pairs.

How do I share a live match with spectators?

Open the match on your iPhone and tap Share. You'll get a 4-character match code (for example EA3G), a QR code and a link (padeltap.app/live/ea3g). Spectators enter the code at padeltap.app/live and follow every point in any browser, with no app. Teammates with PadelTap on Apple Watch can tap Join Match and enter the same code to follow along and keep the match in their own history. Spectators see any names and club you added to the match; sides without names show as Team 1 and Team 2.

Accounts & Health Data

Why does PadelTap ask for Health permissions?

Apple Watch requires HealthKit authorization to keep the screen active during athletic play and to record heart rate and active calories. Your biometric readings are private to you and are never shared with spectators or third parties.

How do I delete my account or match data?

In the app, navigate to Settings → Delete Account. This instantly and permanently deletes your account, matches, notes, and biometrics. See our Data Deletion page for instructions if you've already uninstalled the app.

Still have questions?

We'd love to help! Reach out directly to support@padeltap.app with your device model and details.